Building improvement capability in frontline staff: a UK perspective
Abstract
This paper gives a narrative account of how the Oxford Healthcare Improvement Centre has embedded continuous quality improvement (CQI) across both mental health and community services in Oxford, UK.
The aim of the centre is to develop capability across healthcare services, with frontline staff leading CQI independently.
The paper discusses the various methods employed to achieve this aim, including the provision of training, mentoring and support to those undertaking improvement work, alongside developing the required governance for CQI.
Citations
Daniel Maughan, Gurpreet K. Reen and Jill Bailey. Building improvement capability in frontline staff: a UK perspective. BJPsych International June 2020
Page last reviewed: 12 June, 2025
Metadata
Author(s): Bailey, Jill; Maughan, Daniel L; Reen, Gurpreet
Collection: 123456789/24, 123456789/753, Oxford Health Improvement (OHI)
Subject(s): Clinical Governance, Patient Safety, Quality Improvement
Format(s): Article
Date issued: 2020-06
ISSN: 2058-6264
ID: 551